Shipping From Online Vendor/Retailer

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HouseMart Shipping can help you get ship from ANY vendor! You can now get IKEA, West Elm, Crate and Barrel, Pottery Barn, Restoration Hardware, Wayfair, and more shipped to Hawaii. 

  1. Go to the retailer/vendor website and purchase the item.

    If you would like an estimated quote: go to the retailer’s website to find the item’s packaged box dimensions. Enter the dimensions into the shipping calculator to get your estimated quote. 
    **Estimated quote is pre-tax and may increase if your order has separate items that need more packaging or items that need to be placed on a pallet for safe transit. If your shipment requires a pallet, the pallet dimensions are added onto the shipping dimensions. **
    **Minimum order is $50**

  2. Arrange delivery to H2O Logistics Warehouse. Please address package exactly as follows:

    HMS Customer Name (Example: HMS John Smith)
    C/O H2O Logistics 5575 (for Oahu)
    C/O H2O Logistics 11735 (for Kauai)
    C/O H2O Logistics 17906 (for Waiakea on the Big Island)
    C/O H2O Logistics 11742 (for Kailua-Kona on the Big Island)
    C/O H2O Logistics 11727 (for Maui)
    23601 S. Wilmington Ave
    Carson, CA 90745

  3.  Press “CONTACT US TO PROCEED” to notify HouseMart Shipping of your incoming shipment.

  4. Once item arrives at H2O Warehouse, we open box to visually inspect for damages and take measurements of exact box dimensions. If the order includes separate items that are not packaged together by the retailer, we will repackage and combine your order for safe transit to Hawaii. Repackaging or palletizing your order may increase package dimensions. 

  5. We will create your invoice and send it to you via email. Please make sure that is not on your spam list. 

  6. After payment is received, we will arrange for the shipment to Hawaii.

  7. You will be notified via email when your order is ready for pick up. Order must be picked up in one week (after one week, order will be subject to a $10/day stocking fee

    **If your shipment has hazmat materials there is an additional hazmat fee. Please provide us with the Material Safety Data Sheet (MSDS) or Safety Data Sheet (SDS) so we know how to declare and safely transport your items.**

    **If you need to purchase additional insurance, we offer Marine Insurance (see link at the top of our website for more information.) You must purchase this insurance prior to the boat sailing.**

Shipping time: From departure date (Fridays), shipments take approximately 10 days to reach Oahu and 14 days to reach the neighbor islands. 
Please email or call (808)762-0399 with questions.